On this page you will find un-edited, verifiable, true, and honest remarks of how our clients feel about our rental management services. At Sunstar Realty Ltd., we believe a truly successful business isn't about how fast and/or how much do we make off our clients. We deeply believe a successful business is all about earning our clients' trusts and building long-term respectful relationships in our community. On judgement day, how many people will thank us for our services and how many strangers became friends will be our ultimate score.
Investors Who Live In Canada:|
Sindy D. Anante- currently working in Toronto, Ontario......
"I hired Sunstar Realty Ltd. late 2000 to manage my condo in Vancouver. I have been very satisfied with the co-operation from David Mak. The rent has been deposited in my account on time, monthly. I wish him and Sunstar well."
* We managed a condo unit in Vancouver Eastside for Ms. Anante for many years while she attended business in the East Coast.
John Burnes- barrister & solicitor, Toronto, Ontario......
"David Mak has always provided prompt and efficient support when managing our property in Vancouver. We recommend him for his businesslike approach and easy communication."
* We manage a condo unit in Kitsilano for Mr. Burnes.
Parvin Jamshidi- investor from Vancover, BC.......
Just wanted to take a moment and thank Debby Ward for helping me to rent my condo 6 days after buying and selling another condo 6 weeks after listing! My condo was in the market for 6 months before and I was so disappointed. Also no one in the building could sell any condo as fast as she did.. not even the builder with a lower price!
I have been living here for about 14 years and working with different people, but she really has a unique ability and personality. Her professionalism, friendly manner, honesty and reliability are much appreciated. I would certainly recommend Sunstar to my friends.
* We manage Ms. Jasshidi's real estate investments in Downtown Vancouver. (taken from Sunstar's Facebook Reviews)
Robert & Margaret Kiang- from Vancouver, B.C......
"It is our great pleasure and most delighted to have this opportunity to express a few words about David and his company staff's work performance. It has been nearly two years since we started out a business relationship, it started with a high recommendation from a mutual friend who is also a well established Realtor whom we valued. Ever since our business and personal relationship started, we have in fact gradually increased and expanded our portfolio to him, not only our own properties but also recommended our children's properties are also now being managed by David's company and they are all very satisfied with David's service. Therefore we have no hesitation to highly recommend David's company to any one who might need his service.
Again our sincere congratulations to you David and Judy and your hardworking staff on your 10 year Anniversary and wish you many many successful years ahead."
* We manage a diverse investment properties portfolio in Vancouver Westside for the Kiang's.
Mrs. Yuet Kuen Mo- investors from Vancouver, British Columbia......
"I have invested in a few rental properties in Vancouver. I have tried different Realtors before as managers but the result was more than disappointing.
After I hired Sunstar Realty as my property manager, all worries and headaches about tenancy matters are history. Sunstar not only helped me find the right investment properties, which satisfied my long-term investment strategies. And the subsequent management service had been excellent! I don't know anything about tenant screening and selection. Sunstar had been picking really high quality tenants for my rental properties since 1995.
With Sunstar as my property manager, I only need to check my bank statements every now and then, and don't have to worry at all about any tenancy matters. My suggestion: Don't buy any investment properties unless you have Sunstar as your property manager."
* We acquired and managed several houses and condo units in Vancouver for the Mo's family.
Evan Sahmet- barrister & solicitor, Vancouver, B.C. & Shanghai, China......
"I have been a client of David since 1999. I find David's property management and real restate services to be reliable, resourceful, and valuable. David is great help and I recommend his professional services without any hesitation."
* We manage Mr. Sahmet's real estate investment portfolio in Vancouver.
Jas Sandher- licensed Realtor from Coquitlam, BC......
I have used the services of property managers in the USA and here in Canada. For all the years I have been using the services of David's team at Sunstar Realty, they continue to provide service at a very high standard. I find they screen the tenants very professionally and whenever any items need to be taken care of, related to my property, it is handled promptly, professionally and in a cost efficient way. David, thank you and your team for managing my property.
* We manage a condo in Grandview area in Vancouver East for Mr. Sandher. (taken from Sunstar's Facebook Reviews)
James Shao- accountant from Vancouver, B.C.......
"David and Sunstar have always been serving us in a professional and timely fashion, I am delightfully writing this testimonial. For any owners leasing property, prompt and professional management agents are essential and critical. That is how we have felt with what Sunstar have offered. My comments are simple: responsive, customer-oriented, goal-effective, and friendly. I am very satisfactory with what we have received from Sunstar and have faith on their future professionalism."
* We managed a penthouse condo unit in Vancouver Eastside for Mr. Shao.
Kevin & Amy Suen- from Burnaby, B.C., relocated to Alberta......
"As far as we go with Sunstar, we feel very comfortable with all the services provided for us. Especially we want to thank David Mak. He has done very well not only as our business partner but now also as our nice friend. And definitely we will recommend this great Company to any investors who need assistance."
* We manage a penthouse condo unit in Burnaby for the Suen's.
Jackie Teed- investor from Vancouver, B.C.......
The Sunstar team managed our property for the seven years we owned it. Having Sunstar on our side made owning a rental property easy and stress free. We always had tenants, and they were consistently reliable. Statements and deposits were clear and always on time. Whenever we had a question or the tenants needed assistance the Sunstar team responded right away, always friendly and helpful. When we put the property up for sale after seven years of rental, our realtor complimented the state of repair and it sold quickly. If we have a rental property again, we will use Sunstar as our property managers.
* We managed a Kitsilano condo unit in Vancouver Westsdie for Ms. Teed.
Sherri Thorpe- from Richmond, B.C......
"When I decided to list my condo for rent for the first time, I interviewed several property management companies. I chose Sunstar Realty because David showed genuine interest in the property’s value both as a rental and an investment, and cared as much about finding quality tenants as I did. I knew immediately that he was the right person for the job and that he would not only represent my best interests, but would provide both me and my tenants with a high level of service. I can honestly say I was never disappointed. David and his staff demonstrate a rare level of professionalism and made renting my condo a completely worry-free experience. I have and will continue to recommend him to friends and colleagues without hesitation."
* We managed a condo near Steveston Village in Richmond for Ms. Thorpe.
Tonny & Henk Van Dyk- from Langley, B.C......
"We hired David Mak of Sunstar Realty Ltd. almost three years ago to manage our property in Burnaby. Renters were found quickly - all the way from New York City. Service was excellent. And when we decided recently to sell, a qualified buyer was found just as quickly. We recommend them to one and all."
* We managed a Forglen single family detached house in Burnaby for the Van Dyk's.
Tony Wade-Cooper - from Vancouver, BC......
"I was recommended Sunstar Realty by a friend who was using them and found them to be very professional and helpful with any questions I had. If a repair needed doing it was taken care of immediately. i can recommend them without hesitation. thanks David and Sunstar. "
* We managed a Concord condo unit in Vancouver Downtown for Mr. Wade-Cooper
Brenda Wong- from Ottawa, ON......
"Just over a year ago, I decided to change property managers and hire Sunstar Realty to manage my condo in Point Grey. It was the best decision I could have made. It has been a hassel-free, grief-free and worry-free year with Sunstar. The Sunstar staff are wonderful to deal with and it is reassuring to know my property is in such good hands. Thank you, Sunstar!"
* We manage a Point Grey condo unit in Vancouver Westside for Ms. Wong.
Investors Who Live Abroad:|
Jacquie and John Christian- currently working abroad for World Vision.....
"We are joint owners of a rental property in BC. As a family, the nature of our employment has required us to be based abroad. Over the last eight years or so, we've enjoyed a strong, professional relationship with David Mak and Sunstar Realty. Our property has remained continually rented despite experiencing turnover in tenancy. The tenants have been of a high quality consistently, through careful referencing and checks carried out. The exigencies that arise and need to be dealt with while living abroad, are a separate chapter. Once again, David, through Sunstar Realty has delivered quality services.
The net impact: our lives have been peaceful with respect to the maintenance and management of our property. Through our experience thus far, we have no hesitation in recommending David Mak and his professional approach to property management to clients and users who are on the look out for predictable, high quality services."
* We manage a condo penthouse unit in Richmond for the Christian's family.
David Conitzer- investor from the United Kingdom......
I've been working with David and the Sunstar team since 2009 and have found them to be excellent to work with. They took over from another agent and the difference was amazing.
During that time despite the normal coming and going of tenants I can't think of one period when my apartment was not rented. The financial side was expertly handled by Sharon and for me having Sunstar as my agents meant I never had to stress or worry about my apartment which was really important as I'm based in the UK.
Can't recommend them highly enough.
* We managed a heritage conversion loft in Yaletown proper for Mr. Conitzer. (taken from Sunstar's Facebook Reviews)
Lisa Fedorak- Dubai, United Arab Emirates.....
"I hired Sunstar Realty Ltd. in 2010 to manage my condo in Vancouver. I cannot say enough good things about my experience with the company. I have found both David Mak and Florence Chan to be very professional and the service from everyone I have dealt with has been excellent. Since engaging Sunstar, having an overseas investment property has become a much more pleasant experience. I wish I had found Sunstar three years ago when I first moved overseas, and I would not hesitate to recommend the company to anyone looking for a property manager."
* We managed a Kitsilano rental condo in Vancouver Westside for Ms. Fedorak.
Dr. ChangFeng Gui- college professor currently based in Connecticut, U.S.A.....
"David has done an excellent job in managing my property in Vancouver in past two years. He has shown true professionalism with great expertise and skills. I recommend him in the strongest term to anyone who needs help in managing property at Vancouver."
* We managed and eventually sold a single-family detached investment property in Vancouver Eastside Main area for Dr. Gui.
Bally and Sue Khera- Sussex, England, United Kingdom......
"Being an overseas buyer living in the UK, I needed a trustworthy & reliable company to maintain the upkeep of my investment as well as keep it rented. The decision made in any work carried out was carefully considered by David as if he was spending his money.
I can truly state that I am very lucky to find David Mak of Sunstar Realty, I have minimal worries regarding my property in David's hands and would recommend Sunstar Realty if you want 'peace of mind' Management. ."
* We acquired, managed and sold a single-family detached investment property in Vancouver Eastside for the Khera's family.
- San Francisco, CA, USA......
"I found Sunstar Realty on the web some years ago. I was unhappy with the service we were getting - or not getting - from our then management company. Owning two suites, we needed a company who we could work with from a distance, who were efficient and above all quick to respond.
On meeting David we were impressed by his professionalism and since then have been totally satisfied with how he and his staff have handled our rentals. The most important plus has been their fast response to and resolution of any question or problem when it has arisen. This is crucial when you are an out of country owner.
We can recommend David and Sunstar Realty with confidence."
* We manage investment condos in Downtown Vancouver for Mr. Kelsey.
Paul King- from Taiwan, currently attending business in Taiwan and China......
"I am happy about your service of looking after my property, and sincerely appreciate the amount of effort you have put in. Thanks, David."
* We managed a single family investment home in east Burnaby for Mr. King.
Jon Lee- project management specialist from Richmond, BC. currently working abroad......
We started working with Sunstar in 2012 as we were looking for a property manager for our single family home in Richmond. As our primary asset and our "home" for the prior 13 years we needed someone who we could trust and work with as we would be living outside of Canada. David, Pearl and the rest of the team have been incredible.
Communication is prompt, clear and comprehensive. Everything we do is over email and we have an agreement that if they don't hear back from us, that they do what they feel is necessary not just for the tenant but also our house.
We have had two renters that have been great and that we met not specifically intending is needing to but just due to circumstances.
Overall, it is all about a win win win - us, getting good renters and a good business for Sunstar.
* We managed a single family house in Richmond for Mr. Lee. (taken from Sunstar's Facebook Reviews)
Evanda Li- currently attending businesses in Hong Kong & Japan......
"The service from David is very thorough and detailed. Being a non-resident, I have no worry assigning my property to him for rental service."
*We managed an executive single-family house in the Cambie area in Vancouver Westside for Ms. Li.
Nathalie Liu- from Manila, Philippines currently attending business in Manila......
"It was wonderful working with David. The services of Sunstar Realty gave me confidence that my property is well taken cared of while I am away and there is always prompt response to my concerns."
* We managed a two bedroom condo in Downtown Vancouver for Ms. Liu.
Alex MacDonald- from Vancouver, currently attending business in Almaty, Kazakhstan......
"I have worked with David Mak and his team at Sunstar Property Management since 2006. For six years they managed my condo rental in False Creek, Vancouver while I was employed overseas. I cannot express enough my appreciation and gratitude for the peace of mind provided through their consistent professionalism, advice and care. And all at a very reasonable rate, compared to other realtors and agencies around the world offering similar services. David's team continued to maintain the same level of service even while my unit was on the resale market, dealing with issues and ensuring my accounts were current. It was a complete pleasure working with Sunstar, particularly the well-informed and professional accounting and office personnel. I could not have asked for more! I would not hesitate to utilize Sunstar's services again in the future. "
* We managed a waterfront investment condo in False Creek for Mr. MacDonald.
Johnny Rao- from Burnaby, B.C., currently attending business in Hong Kong & China......
"Say what it means and do what it can. A gateway for new clients to enter the market effectively and efficiently. Happy with the service. Keep going."
* We managed a townhouse unit in Burnaby for Mr. Rao.
Zarina Vakhitova- world traveller.....
I decided to use Sunstar Realty over 4 years ago and am very happy with my decision. The employees and the management have been very accommodating to my needs. They answered my emails and resolved the issues promptly. My apartments would have a tenant in them within a month after advertising! Sunstar was able to secure high rates of rent. The tenants Sunstar Realty found were excellent tenants and I have not had any issues with them whatsoever. I would highly recommend Sunstar Realty to anyone looking for a residential management company.
* We have managed a couple of investment condos in Yaletown and Vancouver Downtown for Ms. Vakhitova.
Sandy Wang- Hong Kong & China......
"We really appreciate your professional property management service. We are very satisfied with your excellent service, which you have offered us in the past two years. Once again, I sincerely thank you for your kind help and professional property management service."
* We managed a single-family executive home in Richmond for the Wang's family for many years while they attended business in Hong Kong & China.
Comments from our Tenants:|
Jay Helmus, Vancouver, BC.
We rented from Sunstar Realty for roughly 3 years and I don't think we've ever had a better renting experience. They were so incredibly great to rent from the whole time. Easy going, fair, professional. Amazing communication. They even helped facilitate a reduction in rent when we had a water problem with the building for a couple months (not their fault obviously). Move out was a breeze as well. Couldn't be happier and will miss renting from them!
* Jay Helmus was our tenant at a Vancouver Fairview condo for almost three years.
Chris Browes and Jillian Oliver, Vancouver, BC.
We had the pleasure of renting an apartment managed by Sunstar Realty for two years. In our experience, the Sunstar team was consistently professional, reliable, and friendly. They were attentive to any issues that we had with the apartment, and made every effort to ensure that both our move in and move out went as smoothly as possible. I would highly recommend renting an apartment from them, or using them as your property management company.
* Chris and Jillian were our tenants at a West End penthouse for a two year tenancy.
Scott and Katherine Petsel, Vancouver, BC.....
As a recent first-time renter in Vancouver (but long time former homeowner elsewhere), I was impressed by the professionalism, helpfulness and attention to prompt service of Sunstar Realty. I didn't know much about the details of renting but David Mak walked me and my wife through the process with patience. After 2.5 years of doing business with them I would recommend them highly!
* Mrs and Mrs. Petsel rented a Coal Harbour condo from us when they were relocated to Vancouver for work from the United States.(taken from Sunstar's Yelp Reviews)
Jeremy Wallace, Vancouver, BC.....
When we moved to Vancouver we stumbled across Sunstar Realty and were incredibly lucky to rent two of their properties over the past five years. They are by far the most professional and customer-oriented property management company we have ever rented from and my wife and I would highly recommend them. We were always impressed by how quickly and efficiently they responded to our calls and how friendly everyone in the company was. They truly go over and above to ensure that you are happy and "looked after" in your new home. The bottom line is their properties are all well maintained and offered at a fair price. If I were looking to rent in Vancouver, I would look no further!
* Mr. Wallace rented a West End condo from us when they moved to Vancouver for work. (taken from Sunstar's Yelp Reviews)
Alex Wu, Toronto, ON.....
Great people. David and Anthony were responsive and very professional. Had an excellent experience with Sunstar during my corporate relocation to Vancouver. Would definitely recommend and use their services again.
* Mr. Wu rented a Yaletown condo from us when he was relocated to Vancouver for work. (taken from Sunstar's Facebook Reviews)
Local Realtors From Other Real Estate Companies:
Andrew Chan- President, Realtyline......
* Mr. Chan highly recommends us to his investor clients and has transferred properties to our portfolio in the past.
Mehrnaz Chitsaz- Coldwell Banker......
* Ms. Chitsaz highly recommends us to her investors clients with Downtown investment properties.
Anthony Chu- Owner/broker, Multiple Group- Regal Pacific Realty......
* Mr. Chu referred several properties to our company in the past and highly recommends our services to his clients.
David Ho- IC&I specialist, CB Richard Ellis Ltd......
* We have been managing Mr. Ho's residential real estate portfolio for many years.
Robin Vrba- Re/Max Real Estate Services Inc., MLS President Club top salesperson,
* Ms. Vrba highly recommends us to all her investor clients and trusts us with her own portfolio.